01Recommended
RingCentral
Overall quality
- Call routing
- Voicemail
17 Best VoIP Services of 2026
RingCentral is the best overall choice for businesses that want a full-featured phone system, Dialpad suits marketing and sales teams that rely on call intelligence and integrations, and Nextiva is the strongest pick for small teams that want simple, reliable service. Decide based on your team size, the integrations you depend on and whether you need contact-center features, then compare total cost per user.
Fact-checkedOur top 3 picks
Independent picks from our 2026 ranking. No paid placements.
02Best for marketing teams
Dialpad
Marketing Teams
- Voicemail
- Mobile app
03Best for small teams
Nextiva
Small Teams
- Voicemail
- Mobile app
Advertiser disclosure RaveReviews may earn a commission from links on this page. That never influences our scores or rankings. How we make money.
The RaveReviews AlgorithmSources, weights and method
How the score works
We collect published rankings in this category, normalize each placement to a 0–100 scale, weight the sources by category fit and recency, and average only the lists where a provider appears. The result is divided by 10 and rounded to one decimal.
- 01Collect the source rankings.
- 02Normalize every position.
- 03Weight the sources.
- 04Calculate the RaveReviews Algorithm score.
Sources used
Last reviewed 2026-11-02. 5 sources contributed to this ranking.
The ranking at a glanceScores, chart and shortlist shape
Score curve
How the top 10 scores fall from first to tenth.
#1#5#10
Top scores
The first five, scored out of 10.
What you need to know before you choose.
Choose a VoIP provider by team size and the channels you need: calling, SMS, video or contact-center tools. Compare per-user pricing, contract terms and how well it integrates with your CRM.
Check the per-user price at your actual seat count and whether taxes, fees and hardware push it higher. Confirm contract length and whether the provider offers month-to-month terms, since a low headline rate can hide a multi-year commitment. Ask how number porting, international calling and 24/7 support are handled.
What the research says.
This shortlist is built from published rankings, not a single editor's opinion. Here is the evidence behind the score.
17options reviewed
4.6average score
8.1top score
5authority sources
The best way to predict the future is to invent it.
Key insights
17options reviewed
Compared on value, features, ease, support and reputation.
5weighted ranking factors
The same published model across every category.
0paid placements
Compensation never changes a score or a rank.
Business Software options ranked
17 options, scored on value, features, ease of use, support and reputation.
RingCentral
RecommendedBest overall- Call routing
- Voicemail
- Mobile app
Dialpad
Best for marketing teams- Voicemail
- Mobile app
- Integrations
Nextiva
Best for small teams- Voicemail
- Mobile app
- Integrations
3CX
Best for open-platform customization- Open-platform PBX
- Video and live chat
- Self-hosted option
Zoom Phone
Best for growing teams- Mobile app
- Integrations
- Business calling
Zadarma
Best for low-cost global calling- Free virtual numbers
- International calling
- API access
Intermedia
Best for international teams- Call routing
- Voicemail
- Mobile app
CloudTalk
Best for integrations- Mobile app
- Integrations
- Business calling
Aircall
Best for fast setup- Voicemail
- Mobile app
- Integrations
GoTo Connect
Best for hospitality- Call routing
- Voicemail
- Mobile app
Vonage
Best for budget teams- Business calling
- Call routing
- Voicemail
8x8
Best for sales teams- Call routing
- Voicemail
- Mobile app
Quo
Best for shared business numbers- Shared numbers
- Call-flow builder
- AI receptionist
Ooma
Best for enterprises- Integrations
- Business calling
- Call routing
Grasshopper
Best for remote teams- Mobile app
- Integrations
- Business calling
Avaya
Best for established enterprises- Cloud PBX
- Contact center
- CRM integrations
Google Voice
Best for agencies- Integrations
- Business calling
- Call routing
RingCentral is the most complete option here, with robust call routing, voicemail, team messaging and integrations for businesses that want a full phone system.
8.1RaveReviews Algorithm
Compare the top options
The details that matter most, in one view.
| Offer | RingCentral | Dialpad | Nextiva | 3CX | Zoom Phone | Zadarma | Intermedia | CloudTalk | Aircall | GoTo Connect | Vonage | 8x8 | Quo | Ooma | Grasshopper | Avaya | Google Voice |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| RaveReviews Algorithm | 8.1 | 7.3 | 6.8 | 6.7 | 6.6 | 5.7 | 5.6 | 4.4 | 4.2 | 3.9 | 3.9 | 3.8 | 3.0 | 2.7 | 2.6 | 2.2 | 1.1 |
| Best for | Overall quality | Marketing Teams | Small Teams | Open-platform customization | Growing Teams | Low-cost global calling | International Teams | Integrations | Fast Setup | Hospitality | Budget Teams | Sales Teams | Shared business numbers | Enterprises | Remote Teams | Established enterprises | Agencies |
| Price | Varies | Varies | Varies | From $350/year | Varies | Free for 5 users | Varies | Varies | Varies | Varies | Varies | Varies | $19/user/mo | Varies | Varies | $20-$35/user/mo | Varies |
| Highlight | Call routing | Voicemail | Voicemail | Open-platform PBX | Mobile app | Free virtual numbers | Call routing | Mobile app | Voicemail | Call routing | Business calling | Call routing | Shared numbers | Integrations | Mobile app | Cloud PBX | Integrations |
The questions buyers actually ask
Clear answers to the decisions that come after the shortlist.
What is the best choice in voip services?
If you want the short answer, start with RingCentral. It earned a 8.1 out of 10 in our 2026 ranking, and it is the option we would shortlist first for overall quality. That does not mean it is the right choice for every reader. It means it is the most defensible place to begin.
The ranking is a shortlist, not a finish line. The right option depends on the job you need done, the total cost after fees and the support you will actually use. Dialpad is the stronger fit for marketing teams. Nextiva is worth a close look for small teams. Start with the top pick, then compare the runner-up on the details that change your decision.
Most buyers do not need the longest feature list. They need a clear answer to a smaller question. What will this cost over a year? What happens when something goes wrong? Can I leave without a penalty? Those questions separate a good shortlist from a good decision.
How did we rank voip services?
We used the same five-factor model across this category. Features at 30%, price at 25%, ease of use at 20%, support at 15%, reputation at 10%. The weights are published because a score without a method is just a vibe with a decimal point.
The process starts with the evidence a buyer can actually check. We review provider materials, published pricing, contract terms and the support model. Then we compare the details that tend to cause regret later. A low headline price does not count for much if the service fee, cancellation term or coverage limit undoes it.
We also separate popularity from quality. A brand can be everywhere and still be a poor fit for your situation. The ranking rewards fit, not advertising spend. That is why the top pick may not be the most famous name on the page.
What should you look for in voip services?
Start with the features that affect your actual use case. For RingCentral, the relevant details include call routing, voicemail, mobile app. Those are not decoration. They are the parts of the product that determine whether it works on a normal Tuesday, not just on the day you sign up.
Then look at the terms. Price is easy to compare. Contract length, service fees, cancellation rules, support hours and eligibility are harder. They are also where most of the real cost hides. Ask for the total annual cost, not the monthly teaser. Ask what happens if you need to cancel, move or change the plan.
Finally, check the track record. A provider that answers a sales call quickly may be slow when you need help. Read recent reviews, look for patterns and ask how disputes are handled. The best time to learn how a company behaves is before you depend on it.
How much do voip services cost?
RingCentral starts at Varies provider pricing. Dialpad starts at Varies provider pricing. Nextiva starts at Varies provider pricing. Those prices are a starting point, not a full budget. The final number depends on the plan, the contract, the add-ons and where you live.
Here is the part most shoppers miss. The cheapest monthly price is often the most expensive decision. A low rate with a long contract, a large service fee or a narrow coverage set can cost more than a higher headline price with clean terms. Compare the total cost over the period you expect to use the product.
Set a budget before you compare. Then decide which features are worth paying for. If you cannot explain why an upgrade matters to your actual use, it is probably not an upgrade. It is a sales feature.
Which option is best for overall quality?
RingCentral is the pick here because ringcentral is the most complete option here, with robust call routing, voicemail, team messaging and integrations for businesses that want a full phone system.. It is not the cheapest option in the category, and it is not trying to be. It is the option that makes the fewest compromises where the decision matters most.
That recommendation comes with a condition. If your priority is different, the ranking should change. A reader who needs the lowest possible upfront cost should look at the value pick. A reader who needs hands-on support should pay attention to service quality. The best answer is always relative to the job.
Use the top pick as a benchmark. Compare every other option against it on price, terms and the one feature you cannot do without. If another option wins on those three points, it deserves a closer look.
Which option is best for marketing teams?
Dialpad is the alternative we would hand to most readers who do not fit the top pick. It scored 7.3 out of 10 and is best for marketing teams. The gap between first and second is usually smaller than the marketing suggests.
A runner-up is not a consolation prize. It is often the better answer for a specific reader. Maybe the price is cleaner. Maybe the support model fits the way you work. Maybe the contract is shorter. Those details matter more than a tenth of a point in a score.
Read the review, check the current terms and compare the total cost. If the second option wins on the details that affect you, choose it without hesitation. The ranking is an input, not an instruction.
Which option is best for small teams?
Nextiva is the option to check when small teams is the priority. It earned 6.8 out of 10 and gives readers a different set of trade-offs. That is useful. A shortlist with only one kind of answer is not a shortlist.
When you compare the third option, focus on the reason it exists. What does it do better than the top two? What does it give up? The answer is usually a trade between price, flexibility, speed or support. None of those trade-offs are free.
If you are unsure, put the top three in a simple table. List the total annual cost, the contract term and the one feature you need most. The right choice is the row that creates the fewest problems after the purchase.
How should you compare the top options?
Put the top three in a simple table. One column for the total annual cost. One for the contract term. One for the feature you cannot do without. Then add a column for the support you expect to use. That table will tell you more than another hour of browsing.
Do not compare the marketing labels. Compare the mechanics. What happens when you need help? What does it cost to leave? What is included at the price you will actually pay after the introductory period? Those questions expose the real difference between options that look similar on a sales page.
Then ask a blunt question. If the top pick disappeared tomorrow, which option would you choose? Your answer is the real runner-up. If you cannot answer, you do not have a shortlist yet. You have a list of tabs.
What is the biggest mistake buyers make?
The biggest mistake is shopping by headline price alone. It feels rational. It is easy to compare. It is also incomplete. A lower monthly number can hide a longer contract, a higher service fee, a narrower set of features or a support model that will frustrate you later.
The second mistake is buying for the person you wish you were. You do not need the enterprise plan if you run a small team. You do not need every add-on if you will use two of them. You need the option that fits the life you actually have, not the one in the sales demo.
The third mistake is waiting for perfect information. You will never have it. Set your must-haves, compare the total cost and choose the option that makes the next year easier. Then move on. A good decision made on time beats a perfect decision made too late.
What should you verify before you buy?
Verify the total cost, not the promotional price. Ask for the monthly cost after any introductory period ends. Ask about setup fees, service fees, cancellation fees and anything that changes when you add a user, a location or a feature. The number you see in an ad is rarely the number you will pay in month twelve.
Verify the terms that are easy to miss. Contract length, renewal rules, data practices and support hours matter more than most buyers expect. If the provider cannot explain them clearly before the sale, assume the answer will be harder to get afterward.
Verify the fit with your actual workflow. A demo can make any product look simple. A free trial or a short pilot can show you what the product feels like on a normal day. Use the trial to test the one feature you need most. That is a better use of time than touring every menu.
Do you need the most expensive option?
Usually, no. The most expensive option is built for a buyer with more complexity, more risk or more need for support. If that is not you, you are paying for capacity you will not use. That is not a status symbol. It is a worse budget.
The better question is not “what is the best?” It is “what is the least I can spend without creating a problem I will regret?” That question forces you to name the must-haves. It also makes the upgrade decision obvious. If an upgrade does not remove a real problem, it is optional.
Spend on the parts that are hard to fix later. Coverage, contract flexibility, security and support are difficult to bolt on after the fact. Fancy extras are usually easier to add later or live without.
What should you do next?
Start with the top pick and read the full review. Then compare the runner-up on the three details that matter most to you. If you are still unsure, use the comparison table and the methodology on this page. The goal is not to keep researching forever. The goal is to make a decision you can explain.
Before you sign up, confirm the current price, the contract term and the cancellation policy directly with the provider. Prices change. Terms change. A ranking can point you in the right direction, but the final check has to happen at the source.
If this ranking helped you narrow the list, stop there. A shortlist of two or three good options is enough. The best decision is the one you can act on with confidence, not the one that keeps you in the research phase for another month.
Who wrote and reviewed this ranking
Every ranking has a named editor and a separate quality review before publication.
David Krug
Head of Content
David leads the RaveReviews editorial team, turning research into clear comparisons and useful guides. He oversees content strategy, testing standards and the final read on every ranking.
LinkedIn
Annie Membreve
Head of Quality Control
Annie runs quality control at RaveReviews, checking sourcing, scoring and the details readers rely on. She reviews every ranking before publication and manages corrections.
TikTokFrequently asked questions
What should I compare first?
Start with the job you need done, then compare total cost, contract terms, support and the features you will actually use. The cheapest option is not always the best fit.
How often are these rankings updated?
We review rankings when pricing, features or provider terms change. Check the updated date at the top of the page before relying on a specific price or offer.
Keep comparing
More rankings and guides for the decision in front of you.